Shipping and Returns

We ship all of our items by royal mail unless they weigh over 2kg. In this instance your order will be shipped via courier.

Orders will be sent by 1st or 2nd class post.

We aim to dispatch all orders within 2 working days of reciept.

In the event that your order is damaged or defective, please email to arrange a return. Once your items are received a full refund or replacement will be issued.

For custom-designed orders, we do not accept returns unless the items received are defective.

If you have a problem, we’re always happy to rectify it, please contact to discuss this.


Paper tapes were shipped promptly and arrived in perfect condition. The prints are fantastic and I can't wait to use them in my hampers to add a festive cheer!

K - Etsy Buyer
Very happy with my new tape! Very sticky and looks so beautiful. Really adds to my packaging. Will buy here again!
Happy Mail Paper Packaging Tape - Eco Friendly
Etsy Buyer